All posts by Robin Sharma

About Robin Sharma

Robin Sharma is the globally celebrated author of 10 bestselling books on leadership and personal development. His work has been published in over 50 countries and nearly 70 languages, making him one of the most widely read authors in the world. He shot to fame with The Monk Who Sold His Ferrari, which has topped international bestseller lists and sold millions of copies. Robin is the founder of Sharma Leadership International Inc., a global consultancy that helps people in organizations Lead Without a Title. Clients include many of the FORTUNE 500 including Microsoft, GE, NIKE, BP, FedEx and IBM. Organizations such as NASA, Yale University and The Harvard Business School are also SLI clients. Robin is a former litigation lawyer who holds two law degrees including a Masters of Law (Dalhousie Law School). Follow Robin on Twitter at http://www.twitter.com/_robin_sharma

22 Ways To Become Spectacularly Inspirational

Nelson MandelaWant to inspire others? Here are 22 tips to become an inspiration to everyone around you!

1. Do important work vs. merely offering opinions.

2. Lift people up vs. tear others down.

3. Use the words of leadership vs. the language of victimhood.

4. Don’t worry about getting the credit for getting things done.

5. Become part of the solution rather than part of the problem.

6. Take your health to a level called “superfit.”

7. Commit to mastery of your craft instead of accepting mediocrity in your work.

8. Associate with people whose lives you want to be living.

9. Study for an hour a day. Double your learning and you’ll triple your success.

10. Run your own race. “No one can possibly achieve real and lasting success by being a conformist,” wrote billionaire J. Paul Getty

11. Do something small yet scary every single day.

12. Lead Without a Title.

13. Focus on people’s strengths vs. obsessing around their weaknesses.

14. Remember that potential unused turns into pain. So dedicate yourself to expressing your best.

15. Smile more.

16. Listen more.

17. Read the autobiography of Nelson Mandela.

18. Reflect on the words of Eleanor Roosevelt who said: “Great minds discuss ideas; Average minds discuss events; Small minds discuss people.”

19. Persist longer than the critics suggest you should.

20. Say “please” and “thank you”.

21. Love your loved ones.

22. Do work that matters.

Please share these tips!

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Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

 

Originally published February 2011

62 Ways to Make This Year Extraordinary

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1. Remember that leadership isn’t about your position. It’s about your influence.

2. Get fit like a pro athlete

3. Lift people up versus tearing people down

4. Protect your good name. An impeccable reputation takes a lifetime to build. And 60 seconds to lose

5. Surround yourself with positive, ethical people who are committed to excellence

6. Remember that even a 1% daily innovation rate amounts to at least a 100% rate of innovation in 100 days

7. Believe in your dreams (even when others laugh at them)

8. Measure your success, not by your net worth but by your self worth (and how happy you feel)

9. Take an intelligent risk every 24 hours. No try-No Win.

10. Read “Buffett: The Making of an American Capitalist”

11. Watch “Man on Wire”

12. Regardless of your title at work, be a team builder.

13. Remember that business is all about relationships and human connections

14. Say “please” more

15. Say “thank you” more

16. Know your Big 5: the five things that need to happen by the end of this year for you to feel it’s been your best year yet

17. Read your Big 5 every morning while the rest of the world is asleep

18. Read “As You Think”. At least twice this year.

19. Be willing to fail. It’s the price of greatness

20. Focus less on making money and more on creating value

21. Spend less, save more

22. Leave everything you touch better than you found it

23. Be the most positive person in every room you’re in

24. Run your own race

24. Stay true to your deepest values and best ideals

25. Write a handwritten thank you note to a customer/friend/loved one every day

26. When you travel, send love letters to your kids on hotel stationary. In time, they’ll have a rich collection to remember your travels by

27. Read “Atlas Shrugged”

28. Be a problem solver versus a trouble maker

29. Rather than doing many things at mediocrity do just a few things-but at mastery

30. Honor your parents

31. Commit to doing great work-whether anyone notices it or not. It’s one of life’s best sources of happiness.

32. Give more than you receive (another of the truths of happiness)

33. Have your 1/3/5/10/25 years goals recorded on paper and review them weekly

34. Be patient. Slow and steady wins the race. The only reason businesses that went from zero to a billion in a year or two get featured in magazines is because 99% of businesses require a lot more time to win

34. Underpromise and then overdeliver

35. See part of your job as “a developer of people” (whether you work in the boardroom or the mailroom)

36. Wear your heart on your sleeve. When people see you’re real, they’ll fall in love with you

37. Be authentic versus plastic

38. Read “The Alchemist”

39. Remember that life wants you to win. So get out of your own way

40. Consider that behind every fear lives your next level of growth (and power)

41. Eat less food

42. Drink more water

43. Rest when you need to

44. Read “SUCCESS” magazine

45. Write your eulogy and them live your life backwards

46. Demand the best from yourself

47. Remember that the more you go to your limits, the more your limits will expand

48. See everything that happens to you as an opportunity to grow (and therefore, as a precious gift)

49. Be obsessed with learning and self-development

50. Become comfortable alone (you are the only person you get to be with your whole life)

51. Smile. It’s a stunningly effective way to win in business and life

52. Reflect on the shortness of life

53. Be bold when it comes to your dreams but gentle with those you love

54. Remember that success is dangerous because it can kill drive/innovation/passion and going the extra mile. Be successful yet stay hungry

55. Read “The Autobiography of Benjamin Franklin”

56. Be of deep value to this world

57. Own beautiful things but don’t let them own you

58. Use excellent words.

59. Laugh more.

60. Don’t complain, gossip or be negative.

61. Plan as if you’ll live forever but live as if you’ll die tomorrow.

62. Feel free to pass these lessons on to those you want to help.

Written by Robin Sharma on January 3, 2010. For more information visit robinsharma.com. Robin’s new book “The Leader Who Had No Title: A Modern Fable On Real Success in Business and Life” will be published by Simon and Schuster in March. Many of the ideas above come from it.

Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

Launch Beta and Then Iterate

One of the world’s best known software companies has a fascinating way of doing things: they launch a fairly good yet unperfected product (a “beta” product) and then they start the iteration/improvement process to clean up the bugs. Each new version (2.0/3.0 etc) is better than the previous one and eventually they grow closer to getting it to a place called Flawless. Fascinating way of doing things.

This approach allows the organization to be an intense hub of product releases – and to often be the first to market while their competitors quietly toil away in obscurity, hoping to reach perfection before they offer their software to the world. And it gives the company a valuable psychological advantage because they are constantly bringing value to those who keep them in business.

Yes, I completely agree with the arguments saying “but why send less than perfect products out to customers?” etc. Offering your stakeholders nothing less than your absolute best is a great way to build a “durable competitive advantage”, to use Warren Buffet’s words. But playing with the idea behind the approach is definitely a valuable exercise for anyone interested in leadership and exceptionalism.
So, let me ask you, where do you hold back from releasing to the world because you are waiting to reach perfection versus sending out beta – and then iterating (and fixing the bugs)?

Is it a new service that you know would help your clients?

Is it that book you’ve always wanted to write?

Is it a project that you are certain would change the game for your business?

Maybe the answer is to model Nike’s old tag line and JDI: Just Do It. Just get it out. Just launch it. Just shout it out from the mountaintop. And then, start the process of making it an eventual masterpiece.

Keep Leading Without A Title.

Please add your comments below so we all can learn from you.

Read more from Robin Sharma at 

www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!



Rules For The Remarkable

On a train from Lake Como to Rome. Was here to work on my next book. Amid deeply inspirational surroundings. And unforgettably delicious pasta.

Reflecting on what’s most important. For leadership. Business excellence. Human exceptionalism. Quickly wrote out these simple rules. Hope they are of value to you. And I pray you use them to build a better organization/life/world:

1. Give more than you take.

2. Be the most optimistic person you know.

3. Remember that manners matter.

4. If you’re not innovating, you’re on a descent into obsolescence.

5. Your work and personal life reflect your standards and self-worth.

6. Doing your best work is a core secret of sustained happiness. We spend most of our lives at work so why not aim for genius at it?

7. Business is about relationships. And if you don’t understand people, you don’t understand business.

8. Every moment in front of a customer is an opportunity to express your most important values. And to make a difference (another of the truths of happiness).

9. See your work as a craft, not just a job. And practice every day.

10. Remember, your physical fitness is directly tied to how successful you are at work.

11. Remember that whether you’re building a business or growing a family, you’re a creative artist.

12. Be the first to greet others vs waiting to be greeted (I learned this one from Nelson Mandela)

13. Use the language of leadership vs the phrases of victims (like “there’s a problem here” or “I have some bad news” or “I’m in trouble” or “this will never work” or “I’m always tired”).

14. Refuse to allow any form of mediocrity into any touchpoint of your life.

15. Enjoy possessions but don’t be owned by them.

16. Remember that blaming others is excusing yourself.

17. The fears you don’t face become your chains. (And every fear you embrace causes growth in your confidence and personal power…my new book “The Secret Letters from The Monk Who Sold His Ferrari” is all about how to achieve this).

18. A problem’s only a problem if you choose to process it as a problem.

19. Honor excellence.

20. Pursue beauty.

21. Appreciate firefighters, teachers and mothers… the real heroes of this world versus reality show celebrities who make fortunes in their race to the bottom.

22. Inspire your teammates.

23. Work harder than is common.

24. Make today’s work better than yesterday’s.

25. To double your income, triple your rate of learning (and personal growth).

26. Use your life to have an Impact… while you create a gorgeous lifestyle for yourself and those you love.

Keep Leading Without A Title.
 
P.S. For more ideas and insights like this, read “The Leader Who Had No Title“

Read more from Robin Sharma at 

www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!



 

 

Lessons From Lake Como

I’m on Lake Como in Northern Italy. In a writing room. I rise with the sun. Write. And drink more strong coffee than I need to.

During the past weeks, I’ve been blessed to have been able to share the Lead Without a Title message that seems to be my life’s calling with audiences in Nairobi, Atlanta (for The Coca-Cola Company), Mauritius, Colombo and Cape Town. I’ve met businesspeople from every imaginable industry, had conversations with political leaders and shared laughs with taxi drivers.

Here are some of the fast takeaways from this trip across multiple time zones:

1. Every moment in front of another human being is an OPPORTUNITY to express your highest values and best self.
2. No matter where you go, people treat you the way you treat them.
3. No work is unimportant work. Even the most seemingly insignificant job is a chance to show us your creativity and make a contribution.
4. “Perfect Moments” can happen in the least likely of places.
5. Mastery Matters.
6. If you’re not lifting others up, you’re bringing others down.
7. This time is the BEST time for each of us to show our leadership+virtuosity+humanity.
8. We each have the responsibility to Lead Without a Title and do our part to build a better world through world-class work and stepping into our best selves.

Keep Leading Without A Title.

P.S. We’ve put together an amazing Summertime Special to help you play at your absolute best. Remember the sure-fire way to boost your income is to invest in your learning. Click here to take advantage of this limited time offer.

The Big 5 Opportunities of This Down Cycle

 OK. We’re in some challenging times. Economies are shifting. Businesses are reconfiguring. And deep uncertainty dominates many peoples’ mindsets.

But smart leaders get that crisis breeds opportunity. And so they train their brains to focus on nothing else.

Here are 5 of the NBO’s (Nice Big Opportunities) I’ve been sharing with my clients:

1. It Has Never Been Easier To Stand Out
Everyone is negative. Customer service is being pulled back. Innovation is shutting down. So, great rewards will come to you as you stay positive, client-centered and wildly creative.

2. It Has Never Been So Easy To Retain and Secure Superb Talent
A great team of spirited people can achieve extraordinary results. Now is a fine time to build that team.

3. This Down Cycle Is An Excellent Time To Open Up New Markets
Not every region is in a recession so now might be the perfect time to expand into an emerging economy.

4. With All the Turmoil, This Is An Opportunity to Get Back to the Fundamentals
Create strong value for your stakeholders. Build a business based on integrity. Renew deep family relationships. Savor life’s simpler pleasures.

5. This Is A Fantastic Time Invest In Your Learning
Learning boosts passion and engagement. In the up-cycle, you may have been running so fast you made zero time to invest in yourself. Yet, to be a better leader become a bigger person.

Keep Leading Without A Title.

 

Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!



 

You Can’t Lead In Fear

You can't lead in fearFear ruins more bright lives than you might imagine. Each of us, by virtue of our very human nature, has the potential to Lead Without Title and achieve great things that elevate everyone around us by our model of possibility. But the chattering voice of fear in our heads stops us from playing big.

A little while back I had the chance to spend 3 weeks in New Zealand. And just before I returned home, I had the opportunity to go heli-skiing. Yes, this is where a helicopter drops you off at the top of a mountain, and you ski down.

The experience was challenging, exhilarating and full of rich lessons for growth. Here are some of them, that we can apply to business and life:

1. You Don’t Grow In Normal
All I mean by this is that if you stay within your comfort zone, you don’t grow. But if you instead stretch and face fear head on by going to your limits, you’ll discover your limits will grow.

2. You Don’t Know Until You Try
It would have been easy to refuse the chance to heli-ski. I could have made a thousand excuses. But Leaders Without a Title recognize good opportunities. So I seized it. And because I tried heli-skiing, I not only grew as a skier, I added another experience to my life that will shape all I do.

3. On the Other Side of Your Fears You’ll Find Your Confidence
By doing what we’re afraid to do because it’s beyond our comfort zone, we grow in confidence. The increased confidence I have as a skier because I skied a new peak will translate to increased confidence as an entrepreneur and as a human being.

4. Life’s Short So Get In The Game
A rich life is one made up of many rich adventures. Don’t miss out on enjoying as many as you can.

Keep Leading Without A Title.

Robin Sharma

P.S. Connect with me on facebook.

The Small Tail of The Best of The Bell Curve

Businesses fall within the confines of a Bell Curve. Some are extremely bad. Few are extremely good. Most fall in the large area within the middle of the curve. And are merely average.

Most of my professional life is devoted to working with companies to help them go from the realm of the ordinary into the rare-air of extraordinary. Which brings me to Lufthansa.

As I write this blog, I’m flying from Norway to Kuwait, via Frankfurt. On a 3 week speaking tour. Lots of hotel rooms, time zones and lengthy airline flights. As a professional traveller, I’ve seen the service/quality/user experience on many airlines plummet. Many flights are cautionary tales, revealing how to lose friends, and de-influence people. Yet, my love affair with Lufthansa continues.

It started a few years ago on a flight from Asia to Europe. I woke up to hand squeezed orange juice and a fresh flower placed in a special holder built into my seat. Now, every opportunity I get, I go with this carrier. They treat me well, so I want them to win.

And on this flight, their exceptionalism continues. To be tactical, here are the four simple reasons why:

1. THE CREW: Passionate employees means happy customers. To a person, the crew on this flight operated at the highest level of professionalism and service. Their uniforms were impeccable. Their manners superb. Their smiles contagious. Sure it’s an old line but one flight attendant said: “I made this meal at home. It took a lot of work. I hope you like it.” I did. (How easy it is to forget that if you have merely good people, you’ll have a good business. To have a great business, you have to develop great people).

2. THE CABIN: The German engineering mastery is obvious on this aircraft. The seats offer many different positions that allow this long flight to be pure comfort. The lighting is excellent and on target (unlike another carrier I know whose overhead lighting system doesn’t even fall on reading material placed on tray tables). The in-flight media system offers the best programming I’ve seen. The headphones are built by Sennheiser (versus the fifty cent ones on most flights). And you could eat dinner off the floor, it’s that clean (oh, and the blankets are of an excellent cotton versus that thin, itchy wool that some airlines offer – without even cleaning them for the next passenger; Lufthana’s blankets are perfectly cleaned and shrink wrapped for each passenger).

3. THE FOOD: Don’t get me started on airline food. Hard to believe the caliber of what some firms are offering the guests who keep them in business. Lufthansa is different. My first course salad was uber-fresh. Great dressing. Main course was excellent – prepared by a famous German chef. And dessert was a delicious fruit concoction.

4. THE GIFT: Lufthansa creates what I call Last Mile Excellence. What makes a truly great customer experience is not just how you start the ride but how strong you finish it (final impressions endure, don’t they?). At the end of the flight, I was left with a special gourmet cookie and a specially branded booklet inside a neatly-designed container. A neat gift. Just to create further wow. The booklet had all the recipes of the meals served, creations of Michelin starred chef Lea Linster. And was labelled “My Recipes for You”.

As I left the plane, the attendant said: “We hope you enjoyed the flight. Have a lovely evening. And we’d love to see you again.” She will. For sure.

Keep Leading Without A Title.

Robin Sharma

Please add your comments below so we all can learn from you.

Read more from Robin Sharma at www.RobinSharma.com.

 

Random Insights On Exceptionalism

I’m at 40,000 feet. Sunlight floods through the window. Flying home from beautiful Vancouver, Canada after a presentation to The Entrepreneurs’ Organization (EO) on game-changing moves that Remarkable Entrepreneurs are dedicated to. I do my best thinking on airplanes and wanted to download some random insights on leadership, business and living at world-class with you. This is where I’m at. On my own personal journey called a life. I’m grateful to you for being a part of The Lead Without a Title Community. It’s quickly growing into a movement. And together, we are making a difference in the world.

I hope these ideas enrich all you do. And that they inspire you to amp up the way you Work+Live+Lead.

36 Random Insights On Exceptionalism

1. Average people are dedicated to leisure. The best people are devoted to learning.

2. The ordinary wait for the energy to do a task. The exceptional do the task because that’s how they get the energy.

3. A job is just a job if all you see it as is a job. (Work is a vehicle to promote Full Self Expression of Your Creativity+Ingenuity+Talent).

4. The most precious asset of a businessperson isn’t time. It’s energy. Manage yours well.

5. Love your family. What’s the point of getting to uber-Success yet arriving alone?

6. From a participant at my recent Lead Without a Title event in Doha, Qatar: “The true measure of the greatness of a person is the length their shadow casts on the future.” Love it! Genius.

7. Manners matter.

8. If you’re in business, you’re in show business. And every day’s a performance.

9. “Be yourself, everyone else is taken.” Oscar Wilde.

10. To double your income, triple your rate of learning. The best invest in their professional and personal development.

11. The primary purpose of business is the delivery of as much unusual value to as many people as possible.

12. Use music to boost your motivation.

13. Be ethical like Buffett. Rock the house like Bono. Innovate like Edison. Serve like Mandela.

14. You dishonor yourself when you play small with your talent.

15. Ideation without execution leads to delusion. What makes Google Google is not the idea behind Google but the culture of execution that is Google.

16. Don’t work at world-class for the money or the ovations. Do it for the pride you feel on a job brilliantly done.

17. Keep a journal.

18. Spend time in solitude. The only person you’ll be with your whole life is you. Why not get to know-and like-yourself?

19. Watch “The Fighter”.

20. Work hard. Industry stands at the foundation of Mastery.

21. Remember that the quality of your practice determines the caliber of the performance.

22. Speak your truth-even when your voice shakes.

23. Leaders leave a trail of leaders behind them. If you’re not developing the best in others, you’re not leading.

24. You know you’re doing genius-level work when people start to dislike you.

25. Jealousy is the tribute mediocrity pays to Mastery.

26. Develop your friendships. Respect your elders.

27. Make time to have fun. Life is short-enjoy the ride.

28. The bigger your dream, the more important your team.

29. If you have average people, you’ll have an average company. To have a great company, hire and coach great people.

30. Remember that your doubts are nothing more than the lies your fears have sold you.

31. Leadership is simple. It’s not easy. But it’s really really simple.

32. Leadership’s mostly about 3 things: Impact+Influence+Inspiration.

33. If you’re not inspiring those around you, you’re not Leading. You’re following.

34. Think for yourself.

35. “Potential unexpressed turns to pain.” From “The Leader Who Had No Title“.

36. Take brave risks. At your End, it’ll be the risks you didn’t take versus the ones you did that most fill you with regret.

Keep Leading Without A Title.

Robin Sharma

Please add your comments below so we all can learn from you.

Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

Lead Where You Are Planted

Lead where you are plantedAll too often, we wait until ideal conditions appear before we show up at our best. We promise to display more initiative once we get the promotion, become a superb teammate once we get the raise and do world-class work once we receive the applause. But true leadership is about doing you’re absolute best under imperfect conditions. And leading where you are planted. An example.

On my last speaking tour, the final event was in Johannesburg. Post-workshop, our CEO and myself went out for a meal in Nelson Mandela Square. The sun was shining, the food was pretty good, the service was fine. But it was the awesome display of one distinct Leader Without a Title that still resonates in my mind. And that I need to tell you about.

As I walked into the washroom, I was greeted by a young man with a 1000 watt smile. His job was clearly to keep the place clean. Some would call him a janitor. But to me, he viewed himself as an inventor… innovating and iterating within his sphere of responsibility.

“Welcome to my office,” he spoke, with a sparkle in his eyes. “It’s nice to have you visit.” His uniform was impeccable. His counters were immaculate. And his manners, superb. He could have made excuses to deny his enthusiasm. Could have complained about the base position, the lack of authority, the limited power. But he didn’t.

Instead, he assumed his power-to influence all those he met, to impact others by his excellent example, and to inspire all by transcending his conditions. This young man did his work like Rembrandt painted, Beckham bends the ball, like Colombus explored.

My true point? No job is just a job, unless it’s viewed as just a job. All work is a platform to express creative potential, offer value and make a unique contribution. But we each face a choice each day as we walk out into the world: we can play a victim or we can step up to leadership. And in this messy, disrupted world we now work within, leadership at every level has become the single best way to win.

Keep Leading Without A Title.

Robin Sharma

Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

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