Our most negative encounters can sometimes offer us great spiritual guidance. For instance, I once had a blow-out fight with a woman at a car rental counter. She felt the need to flaunt her power and go out of her way to make things difficult for me. My reac
tion was no better than her outburst. I felt the need to respond with my own power play by threatening to call her manager and make a complaint. And I did just that.
Hours after stating my claim to her corporate office and regional manager, I felt no better. I thought that complaining about how poorly I was treated would help me get over the experience. Instead, it made me feel worse. I sat with this and explored what the lesson was for me. In stillness, I heard my inner voice recite one of Yogi Bhajan’s five sutras for the Aquarian age: “Recognize the other person is you.” I was floored by my inner guide—the message was so clear and resonant.
I went on to explore what it was about this angry customer service rep that reflected me. I came to realize that her behavior was merely mirroring a disowned part of my own shadow. In silent contemplation I was able to accept that deep down there was a part of me that wanted to control the situation and the outcome. This was the same quality the customer-service representative had. Her deep-rooted need to be in control came head-to-head with my need to be in control.