Tag Archives: leadership without a title

22 Ways To Become Spectacularly Inspirational

Nelson MandelaWant to inspire others? Here are 22 tips to become an inspiration to everyone around you!

1. Do important work vs. merely offering opinions.

2. Lift people up vs. tear others down.

3. Use the words of leadership vs. the language of victimhood.

4. Don’t worry about getting the credit for getting things done.

5. Become part of the solution rather than part of the problem.

6. Take your health to a level called “superfit.”

7. Commit to mastery of your craft instead of accepting mediocrity in your work.

8. Associate with people whose lives you want to be living.

9. Study for an hour a day. Double your learning and you’ll triple your success.

10. Run your own race. “No one can possibly achieve real and lasting success by being a conformist,” wrote billionaire J. Paul Getty

11. Do something small yet scary every single day.

12. Lead Without a Title.

13. Focus on people’s strengths vs. obsessing around their weaknesses.

14. Remember that potential unused turns into pain. So dedicate yourself to expressing your best.

15. Smile more.

16. Listen more.

17. Read the autobiography of Nelson Mandela.

18. Reflect on the words of Eleanor Roosevelt who said: “Great minds discuss ideas; Average minds discuss events; Small minds discuss people.”

19. Persist longer than the critics suggest you should.

20. Say “please” and “thank you”.

21. Love your loved ones.

22. Do work that matters.

Please share these tips!

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Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

 

Originally published February 2011

11 Obsessions Of Remarkable Entrepreneurs

Recently I delivered a three-hour presentation for the Entrepreneurs’ Organization in Vancouver. I was really delighted to share my ideas on what it takes to be a world-class entrepreneur. The productivity habits of best entrepreneurs, and ultimately how you build a fast growth company while actually cultivating a better lifestyle. A lifestyle where you have more fun and more balance.

And I wanted to share the 11 Obsessions of Remarkable Entrepreneurs with you. Because I shared a lot of the ideas with them and I wanted to offer them to you so you can multiply your profits, build a truly great small company while creating a truly exceptional lifestyle.

The 11 Obsessions of Remarkable Entrepreneurs

1. Remarkable Entrepreneurs understand the quality of the practice determines the caliber of the performance

The Pro Athlete Protocol: Prepare Yourself Mentally, Physically + Emotionally

2. Bureaucrats talk about people and problems, Remarkable Entrepreneurs talk about possibilities and solutions

Focus on results and get things done. What’s the opportunity here? How can we leverage this situation. Focus on possibilities. Results. Results. Results.

3. Remarkable Entrepreneurs understand they are paid not just to work, but they are paid to be scared

The best entrepreneurs play out on the edges and take calculated risks. Challenge the way you performed yesterday. Take calculated risks.

4. To have what only 1% of the entrepreneurial population have, you must be willing to do what only 1% of the entrepreneurial population are willing to do

The best entrepreneurs do what’s difficult, what causes them to stretch and what requires commitment. Be committed. Be willing to do what the few do. Develop the leaders around you. Go into silence. Work on your customer experience. Have acute clarity on your 90 day goals. Work on your goals. Build relationships and trust. Persist.

5. Bureaucrats are threatened by change, Remarkable Entrepreneurs are inspired by change

The best entrepreneurs understand that a change is required to get to the next level of profits, success and fulfillment. Go through the confusion to get to the clarity.

6. Bureaucrats have jobs, Remarkable Entrepreneurs have crafts

Develop your talents and make a dent in the universe. Do something you are proud of. Elicit the best within you. The best entrepreneurs aren’t in it for the money, they’re in it for the pride they feel on creating world-class products and doing genius-level work.

7. Remarkable Entrepreneurs understand an addiction to distraction is the death of creative production

The best entrepreneurs understand the key in business is to shift out of complexity + busy-ness to simplicity + focus. Focus on the few high leverage activities that will get you to where you want to be.

8. Bureaucrats wait until they get the energy, Remarkable Entrepreneurs understand that to get the energy you must first do the work

When you do the Work You Will Receive The 3 Entrepreneurial Gifts:
1. Release of more motivation 2. Release of confidence 3. Release of energy

9. Remarkable Entrepreneurs understand the bigger the dream the more important the team

Leadership is about influence – moving people to action by your example. Leadership is about impact – less talk more results. Leadership is about inspiration – grow other leaders

10. Remarkable Entrepreneurs populate their lives with people whose lives they want to be living

Surround yourself with people and environments that inspire you. Obsessive attention to excellence. Create worlds that inspire you.

11. Remarkable Entrepreneurs are obsessed fundamentally with giving

Ask yourself not what can I get, ask yourself who may I help. Business is about producing unusual value for as many people as possible.

Make Your Business Awesome.

Robin Sharma

P.S. Watch the video for The 11 Obsessions of Remarkable Entrepreneurs.

P.P.S. My friend John Warrillow’s excellent new book about building a company that you can sell launches this week. Get it now and and you’ll also receive some cool bonus gifts. Details here.

Do What’s Most Difficult

Do what's most difficultSam Keen had a great line, “You are caught by what you are running from.” Genius.

We attempt to structure our lives to avoid our fears but that’s about as intelligent as straightening the deck chairs on the Titanic. The best way to overcome a fear is to face your fear. As a matter of fact, every time we do something we’ve been avoiding, we take back the power that seemingly scary or difficult thing had over us.

Every Leader Without a Title and world-class Productive runs toward what they are most resisting versus toward the exit door. They feel the fear of tackling a game changing project and do the project anyway. They acknowledge the sweaty palms before the high-stakes presentation, and give the presentation anyway. They experience the runaway heartbeats accompanying asking for the biggest order in the history of their company, and they ask anyway. And that’s what makes them great.

Keep Leading Without A Title.

Robin Sharma is the author of the #1 international bestseller The Leader Who Had No Title: A Modern Fable About Success in Business and in Life, a book that is causing transformation in many of the best businesses in the world.

Robin’s leadership blog is one of the most popular business blogs on The Internet: http://www.robinsharma.com/blog

Follow Robin on Twitter: http://twitter.com/_robin_sharma

Connect with Robin on Facebook: http://www.facebook.com/theofficialrobinsharmapage

The Rare Art of Customer Delight

Customer DelightThe Vanishingly Rare Art of Customer Delight

Was ready for a flight destined to Houston, en route to my home. I had a tight connection. But I’m an optimist by default. So I was in strong spirits. And set to fly.

The initial delay was 30 minutes. Something about the plane having to be towed from another area to the gate (not sure why someone didn’t tow it over earlier but no worries; there are worse things happening in the world). 30 minutes stretched to an hour. Nearly zero communication nor explanation. The gate agents just typed frenetically on the keyboards as in one of the final scenes of the pretty-much-hilarious “Meet The Parents” movie.

Finally, we boarded. The captain then came on the PA and advised us of a “minor mechanical problem that should be fixed in 15 minutes.” Four hours later we were still on the runway.

When we eventually took off, I’d missed my connection and resigned myself to the adventure of an unexpected evening in Houston (great city). Through it all, no one from the airline said “Sorry”, the gate agents promised at the arrival gate were invisible and no plans were made for hotel accomodations or ground transport. No one seemed to care (when a business treats its people poorly, its people treat their customers poorly – except for the one in one hundred soul who rises above it all because of their personal belief system and Leads Without a Title).

Look, I’m not complaining. Not at all. Delays and disruption are the price of admission for a professional traveler. I had books to read, water to drink and my iPod with hundreds of audiobooks just begging to be consumed. I’m not so special (and certainly no different from you) but I was able to maintain a sense of perspective about the whole thing. But the experience did fine tune and bring into clearer focus the gorgeous opportunity every business has to breed customer loyalty and all -new levels of trust when things don’t go as planned.

Here are some of my thoughts on what a truly world-class airline that really cared about their customers would have done:

4 Keys To Delighting Your Customers

1. Talk To Your Customers: A problem is nothing more than an opportunity to engage and wow the people who keep you in business. The gate agents and personnel could have quickly and regularly explained the situation and assured us all possible progress was being made.

2. Say You’re Sorry: I’m a fanatic about leadership language. Words have such power. The captain talked a lot about “some more bad news”. Better to just give us the facts – and hold off on the emotion. But even more importantly, say “sorry” when you need to say sorry. Many of us missed our connections and were caused inconvenience because of this mechanical issue. Yet no one took responsibility.

3. Show Your Customers a Little Humanity: While we waited, the agents could have handed out bottles of water. Or had some protocol that would make a challenging situation easier (or even fun). Maybe the Plan B could have been a boxed sandwich. Or some special chocolates. Or just walking around checking in with as many passengers as possible to make human connections (I saw one passenger buy Chinese food and share it with people around him…shared decency amidst adversity).

4. Go Beyond Expectations: Most businesses don’t even deliver on what they promise in their advertising and sloganeering. Imagine, when we arrived in Houston (it was nearly midnight), if we were provided with transport to a hotel, a healthy meal, and a letter on check in wishing us a great night, while thanking us for giving the airline our business.

Business brilliance is pretty simple. Maybe not easy.  But pretty simple. And it begins with caring about the people who keep you going.

Please add your comments below so we all can learn from you.

Keep Leading Without A Title!

Read more from Robin Sharma at www.RobinSharma.com.

FREE audio program available from Robin Sharma – Download Here!

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